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Getting Started
20 articles
Account setup, onboarding steps, and first-time configuration guides.
Feature Guide
35 articles
Deep dives into every tool — from Zira AI to Shift Tracker and Quote Builder.
Process & Usage
20 articles
Step-by-step workflows for leads, emails, reports, and team management.
Technical Support
20 articles
Troubleshoot API errors, login issues, email failures, and performance problems.
Contact Support
Email, WhatsApp
Reach our team directly by email or WhatsApp for urgent or account-specific help.
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Getting Started

Feature Guide

Process & Usage



Frequently Asked Questions
Quick answers to the most common questions

Help Articles
In-depth guides across all areas of the platform

Resources & Quick Links
Everything you need to get the most out of Nucleous
Platform
Nucleous Website

Main platform landing page and overview

Admin
Admin Panel

Manage team, leads, workflows, and settings

Employee
Employee Panel

Employee dashboard for shifts and lead tracking

AI
AI Agent

Access Zira AI and Pitch AI for sales assistance

Demo
Book a Demo

Schedule a live walkthrough with the Nucleous team

Billing
Plans & Pricing

View pricing plans and activate your account

Careers
Careers at Nucleous

Explore open roles and join the team

Security
Security & Settings

API configuration and account security guides


Contact & Support Channels
Our team typically responds within 24 hours on business days
General Enquiries
Platform info, partnerships, onboarding
Technical Support
API issues, integrations, bugs
Support Email
Account issues, billing, general support

Track Your Requests
Check the live status of a support ticket, or look up everything you've submitted using your email — both in one place.
Track Your Ticket
Enter your ticket ID (e.g. NUC-20260628-1234) to check the latest status, expected response time, and stage of progress — straight from our backend. Status moves through New, Acknowledged, In Progress, and Resolved, and you'll get an email at every stage along the way.
My Requests
Don't have a ticket ID handy? Enter the email you used when submitting a request or callback and we'll pull up every request tied to it — with its current status — so nothing slips through the cracks.

Get in Touch
Prefer a call, or want to put it in writing? Use whichever works best — our team monitors both.
Request a Callback
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Submit a Support Request
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